BNY Mellon Careers

FX Investigations Global Lead Manager - Markets Operations

Manchester, United Kingdom
Global Markets

Job Description

Evolving regulations, increasing capital constraints, liquidity concerns and the growing demand for transparency are among the many challenges our clients face. These challenges require new thinking and new solutions. BNY Mellon Markets can help clients access capital, financing and liquidity through our suite of foreign exchange, securities finance, collateral management and segregation, capital markets, liquidity and prime brokerage services.


With over 1000 employees across three continents and $3 trillion in inventory of lendable assets for securities lending (as of December 2016), we pride ourselves on offering clients trading, financing, liquidity and collateral solutions by offering innovative services, market insight, industry expertise and scalable technology and deliver services. We bring together our experts, technology and operational strengths to offer effective solutions that help our clients manage their risk, capital and liquidity needs.


Job Purpose:


The objective of this newly created global role is to oversee post trade reconciliation and query management of the Foreign Exchange settlement cycle.  The role will have cross regional oversight and management responsibilities.


The FX Investigations Global Lead Manager will have excellent management experience and the ability to drive organisational efficiency. Strong leadership skills are necessary with the ability to drive the department forward and bring about change where necessary. The incumbent will be adept in all aspects of team management with a keen attention to detail, excellent written and verbal communications skills with a desire to deliver first class service internally and externally.



  • Management and motivation of a growing team across EMEA, NA and APAC; managing, training and development of staff, monthly 1:1’s and semi-annual performance reviews, implementing personal development plans for all team members.
  • Responsible for continuous process improvement; implementation of an enhanced CPI model for Operational errors, consequence model and mitigating actions for errors.
  • Candidate would be accountable for error trend analysis and driving innovative approaches to mitigation. Responsible for reducing global query volume by identifying problem areas and collaborating with stakeholders in order to enhance their knowledge.
  • Engagement in regional and global project initiatives that may impact the functional processes owned.
  • Responsible for the day-to-day oversight and participation of workflow responsibilities within the team globally.
  • Responsible for gathering accurate global statistics tracking outstanding exception and query volumes.
  • Maintain written procedures for the team.
  • Acts as first point of escalation and escalates through the chain as appropriate.
  • Acts as deputy for the Group Manager when requested.


Successful candidates will possess the following (or equivalent qualifiers):


Essential :

  • Experienced people manager

  • Analytical Thinking and problem solving ability.

  • Excellent communication and interpersonal skills.

  • Decision Making, Accountability and delegation

  • Ability to lead and deliver change initiatives

  • Strong Networking and influencing ability

  • Product Knowledge including understanding of trade flows and associated risk

  • Strong attention to detail

  • Well organised and able to work under pressure in order to meet tight deadlines and stakeholder expectations

  • Ability to work without close supervision, organise, manage and prioritise work 

  • Proactive nature, be able to identify and analyse issues

  • Strong client service ethic

  • An understanding of the fundamentals of risk, control assessments and protocols.

  • Proven influencing skills required to ensure prompt realisation of deliverables;

  • Ability to quickly adapt to new systems and develop appropriate procedures;



The ideal candidate will have 1-2 years’ experience in one of the following areas:

  • Managing staff in multiple locations

  • Global oversight of a function or team

  • Reconciliations


How to apply:


If your profile matches the above requirements and you’re looking to develop a career within an award winning investment management firm, please submit your CV via our Careers site.



For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

Global Markets, through its Foreign Exchange, Derivatives, BNY Mellon Capital Markets, LLC and BNY Mellon Capital Markets EMEA Limited businesses, provides a broad array of products and services for corporate, institutional and high-net-worth investors to choose among various vehicles aimed at protecting principal, providing growth and managing risk.

BNY Mellon is an Equal Employment Opportunity Employer.

Primary Location: United Kingdom-Greater Manchester-Manchester
Job: Global Markets
Internal Jobcode: 70603
Requisition Number: 1801117

Tags: EFC: EMEA: 2-I