BNY Mellon Careers

Senior Specialist Senior Relationship Manager

Pittsburgh, Pennsylvania; New York, New York
Information Technology

Job Description

Sr. Specialist Senior Relationship Manager->> Liaises between CTS and multiple business units to support their complex technology needs. Leads and provides direction and guidance for a wide array of activities supporting the CTS Excellence program.  Coordination across CTS for cost optimization and transformation initiatives, managing diverse data sets and KPIs, creating scorecards monthly.  Leads, develops and manages multiple client relationships within the business unit to ensure client satisfaction and the development of efficient business systems. Represents user area to CTS departments in complex system enhancements and design activities to ensure changes take into account business needs. Negotiates, extends, terminates, and renegotiates contracts for acquisition of equipment, materials, products, or services. Evaluates and monitors processes and tools for different types of contracts, risk assessment, dispute and issue resolution through continual review of existing policies and procedures.Contributes to the achievement of area objectives.


The ideal candidate for this position would possess the following skills:

·         Project management

·         Vendor management  and Sourcing

·         Strong communication skills for coordinating broad project

·         Works effectively with small and large groups

·         Financial analytic abilities

·         Core consulting toolkit, Excel and Powerpoint



Bachelor's degree in a related discipline or equivalent work experience required, advanced degree is beneficial, 8-10 years of related experience required, experience in the securities or financial services industry is a plus.

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

Client Technology Solutions provides our business partners with client-focused, technology-based solutions. These enhance their ability to be successful through world-class software solutions and leading-edge infrastructure. Client Technology Solutions provides employees with the tools and resources to enhance their professional qualifications and careers.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-Pennsylvania-Pittsburgh
Internal Jobcode: 45174
Job: Information Technology
Organization: Office of the CIO-HR06033
Requisition Number: 1801894