BNY Mellon Careers

Manager, Lockbox Management-Evenings

Pittsburgh, Pennsylvania

Job Description

Work Days and Hours: Monday thru Friday, 3PM to 11PM.

Responsible for Weekend twilight as well.


Lockbox Management - M2 Manages and monitors workflow for a small to medium-sized Lockbox Management team. Manages projects with moderate exposure and visibility. Manages the daily transactional workflow of a small to medium-sized team and aligns team resources accordingly to complete daily tasks. Ensures timely processing and oversees quality assurance. Analyzes and resolves systems and operational problems with moderate exposure and visibility. Manages internal and external customer service needs and provides overall support to ensure customers expectations are met. Responsible for recruiting, directing, motivating and developing a small to medium-sized team of Lockbox Management staff. Leverages a strong understanding of HR policies and activities that involve talent management. Manages a small to medium-sized team of Lockbox Management staff. Responsible for the achievement of team goals and objectives, talent management and supervision of Lockbox Management staff.


Bachelors degree or the equivalent combination of education and experience is required. 5-7 years of total work experience with at least 0-1 in management preferred. Experience in bank operations preferred.

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

Client Service Delivery (CSD) brings together BNY Mellon's key operational areas into one global team to better support the company's businesses and serve clients around the world. CSD helps clients to conduct business, service assets, and engage in transactions in 35 countries and more than 100 markets. At every stage of the investments lifecycle - creating, trading, clearing, settling, holding, servicing, managing, distributing and restructuring assets - CSD is working to make BNY Mellon the recognized industry service quality and productivity leader. Client Service Delivery manages investment monitoring, measurement and processing services for our clients. Our solutions include Securities Operations, Fund Administration, Transfer Agency, Outsourcing, Performance Measurement and other related services.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-Pennsylvania-Pittsburgh
Internal Jobcode: 70530
Job: Operations
Organization: Global Operations-HR06382
Requisition Number: 1803439